Terms of Use

These Terms of Use (“Terms”) are a contract between you and the operator of OmitDoc (“OmitDoc,” “we,” “us”) for https://omitdoc.com and related services (the “Service”). By creating an account, clicking Continue to pay, or downloading a secured file, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

These Terms are written for a consumer software product sold online. They are intended to disclose material terms before you pay, including automatic renewal and how to cancel, as required by the Restore Online Shoppers’ Confidence Act and by state automatic-renewal laws such as California’s. They also allocate risk in the way typical SaaS terms do: you review your own redactions; our liability is capped.

Contact: email contactomitdoc@gmail.com.

1. Who may use the Service

You must be at least 18 years old and able to form a contract. You may not use the Service if you are barred under U.S. law. If you use OmitDoc for an organization, you represent that you have authority to bind it, and “you” includes that organization.

2. The Service — and what it is not

OmitDoc lets you open a document in your browser, mark text to remove, and download a PDF with that text stripped from the file. Processing happens on your device. We do not receive the document. Export is always a PDF, including when you opened Word or a spreadsheet.

Find looks for patterns (for example SSNs, emails, phones). It will miss things. Scanned or image-only pages often need a drawn box. There is no OCR. You must review every mark before you download. The secured file is only as complete as your review.

OmitDoc is not a law firm, not a HIPAA business associate, not your privacy officer, and not a substitute for professional advice. We do not warrant that a downstream AI product, employer, court, or regulator will treat the secured file in any particular way. You are solely responsible for the files you open and for how you use the download.

3. Accounts

You need an account to use the public Service. You must provide accurate information and keep your login to yourself. You are responsible for activity on the account. Notify us if you believe it was misused. We may refuse, suspend, or close an account that violates these Terms or that we reasonably believe is a risk (fraud, abuse, unpaid chargebacks).

Your first secured download is free. That free file is recorded on your account so a refresh or a new device does not reset it. The free download is not a free trial that converts into a paid subscription. A paid plan starts only if you choose a plan and complete checkout.

4. Your files and our software

You keep all rights in the documents you open. Because we never receive them, you are not granting us a license to those files. You represent that you have the right to open and redact the file on that device.

We and our licensors own the Service: software, design, trademarks, and documentation. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your own lawful purposes while these Terms are in effect. You may not copy, scrape, reverse engineer (except where the law forbids that restriction), resell, or provide the Service as a bureau to third parties without our written consent.

5. Acceptable use

You will not:

• Use the Service in a way that is unlawful, or to hide information you are legally required to keep visible
• Probe, overload, disrupt, or bypass payment, rate limits, or security
• Impersonate others, or create accounts to reset the free download
• Upload malware or attempt to extract another user’s data from our systems
• Use the Service to process content you do not have the right to process

We may suspend access immediately if we reasonably believe you have done so.

7. Prices, taxes, and checkout

Current U.S. dollar prices, before tax:

• 24-hour pass: $15, one-time, unlimited downloads for 24 hours
• Monthly: $12 per month, unlimited downloads while active
• Yearly: $99 per year, unlimited downloads while active

Checkout is operated by Stripe. By completing checkout you authorize Stripe to charge that payment method for the selected plan and, for subscriptions, for renewals. Taxes may be added where required. Failed payments may lead to past-due status and loss of paid access after retries.

8. Cancel and refunds

How to cancel. Use Manage billing as described above. If the portal is unavailable, email contactomitdoc@gmail.com and we will cancel future renewals. We will not require you to call, chat through a maze, or wait for a callback to cancel an online subscription.

When access ends. After you cancel a subscription, you keep paid access until the end of the current period. We do not prorate or refund unused days of a subscription unless a law requires it or we agree in writing.

24-hour pass. Once the pass has unlocked downloads, it is generally not refundable. If checkout charged you and the pass never unlocked, we will unlock it or refund that charge.

Failed entitlement. If Stripe shows a successful payment and OmitDoc does not unlock membership, email us. We will restore access or refund that charge.

Chargebacks. Please contact us before disputing a charge with your bank so we can fix access. Unexplained chargebacks may lead to suspension.

Mandatory refunds. If a statute or card-network rule requires a refund (including where a cooling-off right applies and has not been waived in a permitted way), we will honor it. Digital performance begins when you can download; if a 14-day EU withdrawal right applies to you, you acknowledge that you asked us to start during that period by completing checkout and downloading.

9. Third-party services

Sign-in is provided by Clerk. Payments and the customer portal are provided by Stripe. Hosting is provided by Vercel. Their terms apply to their services. We are not responsible for an outage or policy of a provider we do not control, except that if checkout took your money and we cannot deliver the corresponding access, Section 8 applies.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT FIND WILL CATCH EVERY SECRET, THAT A REDACTION CANNOT BE DEFEATED BY A DETERMINED PARTY IN EVERY CASE, THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT A FILE YOU LATER SEND TO AN AI PRODUCT WILL BE TREATED CONFIDENTIALLY BY THAT PRODUCT.

Some places do not allow implied-warranty disclaimers. In those places, the disclaimer applies to the fullest extent allowed, and any required warranty is limited to 30 days or the shortest period the law allows.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OMITDOC AND ITS OPERATORS, OFFICERS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (US $50).

These limits are an essential part of the bargain (the Service is inexpensive relative to the harm a missed redaction or a later AI leak could cause). They apply to contract, tort, and any other theory, and they survive termination. They do not limit liability that the law says cannot be limited, such as liability for death or personal injury caused by negligence where that bar is forbidden, or for fraud.

12. Indemnification

You will defend, indemnify, and hold harmless OmitDoc and its operators from claims, damages, and reasonable legal fees arising out of: (a) documents you open or downloads you share; (b) your use of the Service in violation of these Terms or the law; or (c) a dispute between you and a third party over a file or a redaction. We will notify you of a claim we want you to cover, and you may not settle it in a way that admits fault by us without our prior written consent.

13. Changes to the Service and to these Terms

We may change features, prices for future periods, or these Terms. The Effective date at the top will change. For a material change that affects an existing subscription, we will give reasonable notice (email or an in-product notice). If you do not agree, cancel before the change takes effect. Continued use after the effective date is acceptance. Price changes do not alter amounts already paid for the current period.

14. Term and termination

These Terms start when you first accept them and continue until you stop using the Service and any paid period has ended, or until we terminate. You may stop at any time by deleting your account and canceling paid plans. We may terminate for breach, for prolonged inactivity, or if we shut down the Service. If we shut down paid Service for convenience, we will refund a pro-rata portion of prepaid unused subscription time (not unused 24-hour pass time after unlock). Sections that by their nature should survive (including 4, 10–12, 15, and 16) will survive.

15. Disputes

Informal resolution. Before filing a claim, email contactomitdoc@gmail.com with a short description, and allow 30 days to try to resolve it.

Governing law. These Terms are governed by the laws of the United States and of the state of the operator’s principal place of business, without regard to conflict-of-law rules that would apply another jurisdiction’s law, except that the Federal Arbitration Act governs the arbitration agreement below.

Arbitration; class waiver. Except for the exceptions below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration may be conducted by video, phone, or papers. YOU AND OMITDOC WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may award relief only in favor of the individual party seeking relief.

Exceptions. Either party may bring an individual action in small-claims court. Either party may seek injunctive or other equitable relief in court for infringement or misuse of intellectual property. If the class waiver is found unenforceable as to a particular claim, that claim must proceed in court, not in arbitration, and the rest of this section still applies.

Opt out. You may opt out of arbitration by emailing contactomitdoc@gmail.com within 30 days of first accepting these Terms, stating your name, account email, and that you opt out of arbitration. If you opt out, disputes (other than small claims) will be heard in the state or federal courts in the operator’s principal place of business, and you consent to that venue.

Time to file. To the extent the law allows, a claim must be filed within one year after it arose, or it is permanently barred.

16. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement. They supersede prior understandings about the Service.
• Severability. If a provision is unenforceable, the rest remains in effect, and the provision is modified to the minimum extent needed to be valid.
• No waiver. A failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, sale of assets, or reorganization.
• Electronic contracting. You agree to receive records electronically (receipts, notices, these Terms) and that electronic acceptance is valid.
• Force majeure. We are not liable for delay caused by events beyond reasonable control (outages of Clerk, Stripe, or Vercel, legal process, disasters).
• No third-party beneficiaries except as stated for our operators in Sections 11 and 12.
• Headings are for convenience only.

Questions: email contactomitdoc@gmail.com · Privacy Policy